Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible products within 30 days of purchase for a refund or exchange.
Eligible Products
Products must be in their original condition, unused, and in their original packaging to be eligible for return. Some items may be subject to restocking fees.
Return Process
To initiate a return, please contact us at help@quelthorshuz.world or through our contact page. We will provide you with return instructions and a return authorization number.
Refund Processing
Once we receive and inspect your returned item, we will process your refund to the original payment method. Refunds typically take 5-10 business days to appear in your account.
Non-Returnable Items
Customized items, services, and items that have been used or damaged may not be eligible for return. Please contact us if you have questions about a specific item.
Contact
If you have questions about our return policy, please contact us at help@quelthorshuz.world or through our contact page.